1. General terms
Shikkha IT Limited is committed to providing training and education services to learners. Once payment for any of our courses, classes, video lessons or services is complete, it is spent entirely on academic and administrative work. As a result we do not normally issue refunds.
2. Refund conditions
If, after making a payment, a learner within 24 hours applies in writing (by email or official message) to cancel the course, a partial or full refund may be considered after that request is reviewed.
Once 24 hours have passed, no refund will be issued under any circumstances.
3. Why refunds are not given
All the costs of running our programme and systems
- Course content development
- Video production
- Fees for teachers and team members
- Server, software and tooling costs
These costs are incurred in advance. Once a payment is complete it immediately becomes part of that spending and cannot be returned.
4. Exceptions to the refund rule
In the event of a specific technical error or an accidental double payment, a refund may be initiated on submission of valid proof (transaction ID, screenshot, etc.). This can take 7–10 working days.
5. Contact address
For any refund-related question or request, contact us:
In short
Once a payment to Shikkha IT Limited is complete, it goes towards academic and administrative work. As a result, no refund applies after 24 hours.