Privacy Policy

1. Introduction

Shikkha IT Limited (“we”, “our”, “Shikkha”) is committed to protecting user privacy. This policy explains how we collect, use, store and safeguard your personal information.

By using our website or services you consent to the terms of this privacy policy.

2. The information we collect

We collect the following information only for a learner's education and service needs:

• নাম
• Email address
• Phone number
• Home address
• Payment details (via bKash, Nagad, bank or online gateway)
• Academic or sign-in details

3. How we use the information

We use the information we collect for the following purposes

• Creating and maintaining a learner's account
• Sending online class notices and updates
• Processing payments
• Sending marketing emails or promotional information (only with consent)
• Improving the website and services

4. Third-Party Services

We use third-party tools for some technical services, such as

• Google Analytics: For traffic analysis
• Facebook Pixel: For marketing and advertising
• Payment gateway (bKash, Nagad, etc.): To complete the payment

🔹 No personal or sensitive information is disclosed through these platforms.

5. Cookies

Our website uses “cookies” to improve the user experience. You can disable cookies from your browser settings, though some features of the website may then not work correctly.

6. Changing and controlling your data

Users can sign in to their account and update or change some of their information. If you want any data deleted, let us know through the contact details below.

7. Security measures

We use SSL encryption and secure servers to keep your data safe. Only authorised staff can view or use your personal information.

8. Contact details

If you have any question, request or complaint about our privacy policy, please contact us at the address below

9. Changes to this policy

We may change this privacy policy from time to time. Any change will be published on our website and the “last updated” date will be revised.